Han Lyle talk about the underwear to join Sunflower Collection solution to the problem of sales
Usually our shopping guide in the course of daily sales must have encountered a variety of problems, what kind of customers have, it is a lot of people who make things difficult, which requires shopping guide training on a real skill, "see people Say human words, hell ghosts, "to reach a deal is the real hero. The following Han Lier to share with you some sales process in the underwear appear several scenarios.
Sales Scenario 1:
Summer, the customer is suitable for wearing thick mold cup, but the customer said the mold cup too thick too hot, but also to achieve the effect of mold cup, shopping guide how to do?
Wrong answer
Shopping guide: not very thick ah.
Shopping guide: look thin it.
Correct answer
Shopping guide: Miss, first of all, we must be sure that the thickness is not determined by the weather, but by your chest to decide. You mean? Underwear first to wear appropriate, depending on your chest type, it is best to wear thick mold cup. So, miss, you wear these two different cup type and see the effect. (Guide customers to try on)
Picture credit: Hanriel underwear
Sales Scenario 2:
Shopping guide customers trying on bras, customers can not refuse to listen. Shopping guide how to do?
Wrong answer
Shopping guide: If you like, you can try on.
Shopping guide: This is our new, welcome try on.
Shopping guide: This is not bad, try it.
Correct answer
Shopping guide: Miss, you really have a look, this bra is the new we just came out, selling very good! Come, let me introduce you. This bra uses it ... The design focus ... has a ... benefit for you and is very much appreciated by white-collar women like you. With your breast shape and temperament, I think you have to wear such a bra effect must be very good. Miss, light I say no, the most important thing is to wear body, look at the results, here please ... ... (holding a bra to the fitting room)
Shopping guide: (if the other side or not) Miss, I found that you seem not willing to try the effect. In fact, you buy today to buy this bra really does not matter, but I really want to help you find a desirable underwear. May I ask if there is a problem with my presentation or if you do not like this paragraph at all? Can you tell me? Thank you (if the customer said do not like this style, then transferred to ask the recommended stage)
Sales Scenario 3:
Shopping guide warm reception to shop customers, customers coldly answered: I casually look. Shopping guide how to do?
Wrong answer
Shopping guide: it does not matter, you just look at it.
Shopping guide: Oh, okay, let's just take a look at it.
Shopping guide: You have a look, like you can try.
Correct answer
Shopping guide: Yes, we must know more about shopping and more. It does not matter, you can now see more, wait until the day when you want to buy, you know how to help yourself to pick the most suitable bra. What kind of style do you generally like?
Shopping guide: It does not matter, you do not buy now does not matter, you can first look at our brand. Let me introduce you to it ... Excuse me, what kind of bras do you like to wear? (Transferred to ask the customer needs stage)
Sales Scenario 4:
Your brand is new out, how have I never heard of it. Shopping guide how to do?
Wrong answer
Shopping guide: Yes, we shop opened for several years.
Shopping guide: yes, we are very famous in the underwear sector.
Shopping guide: We are advertising in the media.
Shopping guide: We are indeed a new brand, just entered the market.
Correct answer
Shopping guide: Miss, you really understand the underwear industry ah, in fact, our brand is not a short time to do, but earlier this year the company decided to enter our area, so you need more to join later, take care of it. Our brand is China Mianjian products, we have several styles particularly suitable for Miss your breast shape, I believe you will love. Miss, your side please ... (turn to introduce bra)
Shopping guide: Last time a customer also told us about this problem, but later came to us to buy a bra, because she found ... ... there are many different places, and wear on the body can only feel the difference in effect, You try it first, you will find a different place. (Guide try on)
Guangzhou Pictorial underwear Co., Ltd. (Han Lier)
Han Lyle online consulting: http://zs.ef360.com/Items/henlear/
Address: Guangzhou Baiyun District are Wo Street (106 State Road) He Long Er Road No. 1199 Xinke Building
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